Maybe you’ve heard of a company called Zappos. In 1999, they began selling shoes on the Internet. I remember thinking… no one will buy shoes online. I was wrong! In less than 10 years, Zappos hit $1Billion in sales.
What’s even more amazing about Zappos is their culture. It begins and ends with customer service. I mean real service. Sad that a focus on the customer is so unique.
But the real magic of the organization, according to CEO Tony Hsieh (pronounced “shay”) is in the hiring. When interviewing at Zappos you might be asked,
“What’s your theme song?” or “How weird are you?”
By asking these questions, Zappos finds out if you’re flexible, creative, funny and interesting. So would you want to work in a place where these were the interview questions? I would.
I’ve often said I’m a little too weird for the normal people but too normal for the weird people. So add this (maybe) to the list of interview questions to prepare. What’s your favorite interview question?
Photo credit: Miss Communications.com