Posts tagged: listening

Shopping for a New Boss

About 15 years into my career I figured out that WHO I worked for was as important as what I was doing for work. So when it came to looking for a new job, my search became about looking for a great person to work for.

This may sound crazy; particularly in this tight job market. It takes a lot of confidence (and some money in the bank) to alter our perception of how to find a new job by figuring out who we want to learn from.

My approach was pretty simple. I looked for great places to work; places that were growing and had a focus on customers and building trust. During the interview process, I would pay close attention to the person I would work for. I asked a lot of questions and thought about:

- Would I learn from this person? Do they have skills I want?

- Are they happy and growing in their work?

In an interesting blog post called, “Get Hired, No Resume, No Interview, No Joke,” the author suggests that you “go to good managers you’d like to work for.” Talk to them, understand their issues and see how you might fit into their organization. I’m not suggesting that you abandon networking or applying for work. But author Corcodilos’ suggestion that we pick  “three companies or managers you really, really want to work for because they are shining lights in their industry.”

Like any good sales effort, you may pick 3 and find out that 2 won’t work. So pick two more. If you are not sure how to identify these excellent managers? Ask other people! They will tell you. But you won’t find out unless you ask.

It always worked out for me. I learned a great deal and respected the people I worked for.  It may not be easy but I can assure you it is very worthwhile. Happy shopping!

Photo credit: Icanhazcheezburger.com

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Why Less is More

In a world of specialization and customization, it’s hard to imagine that less would be more. On the other hand, there is so much NOISE – so many messages, topics, blogs, channels, tools – it’s all a little exhausting.

So what can we take away from the new Ivory soap campaign that reminds us of its simplicity? It’s just soap. No special smells, additives, packaging. Just soap.

If you are a job seeker or even an individual looking to brand yourself, the question of how much to share is often an issue. Is a two paragraph cover letter enough or is that too short? How many Linked In recommendations are appropriate?  There is no simple answer but here’s a note from my inbox today… “We’re hiring at my company and just today I saw 3 resumes…

#1 –   was 9 pages long

#2 – was 10 pages long in 9 point font

#3 – included a 1 page summary of the books the person has read.”

The author’s advice, “Don’t do that.”

It’s hard to believe that with all the resources available that anyone is still doing stuff like this. Edit, focus, get someone to read over your material. Please remember, less is more.

 

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Saying No, Graciously… Tonic for the OverCommitted

My grandmother taught me to say (with a big smile), “Not today but try me tomorrow” when I was turning down an offer.  I thought she was crazy but… she was teaching me to please others.

And so I thought  I needed to say yes in order to be liked. Fortunately, I got over that.

But saying no can be difficult so here are some helpful hints for saying no,

When someone starts talking about a problem and wants you to help, you could say:
“I can understand how that would be hard.”

Then say nothing more—just nod and smile while you assess what you want to do. If you can walk away without accepting any responsibility and let the person feels heard,  you have all my respect. A desire to help, curiosity and wanting to be the hero all kick in for me so I have to be on guard.

How about when you’re asked to start working on a new project, you could say:

“Would you email me the details? Once I receive that, I’ll be able to give you a more definite response.”

Maybe you’ll push the project to someone else, maybe you’ll take it on. You get time to decide on a response. And don’t forget the best ever, all purpose response:

“I’ll have to get back you.”

I have a ‘Git ‘Er Done’ mentality but I want to manage my time so I can enjoy my work and my life.  Got tips for saying no (besides change your personality?)

Photo credit: The 99% Solution.com  (BTW – an awesome website — check it out!)

 

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Spectacular Failure – An Aspiration

When was the last time you had a spectacular failure?

I don’t mean “oops”— I mean whoa, that did not work out the way I thought.

No one likes failure –  BUT, I know if I’m not occasionally failing and — failing fast, then I’m not taking enough risk.  Most of the good stuff in my life came to me because I could not get what I needed or wanted via  ‘the safe road.’

But remember this. I’m a Capricorn; the goat. We do not leap or pounce; we plod.

So for all you who are thinking… yeah, it’s easy for her.  STOP RIGHT THERE.  Taking risks is hard, scary, unsafe at any speed.

Here’s what helps me take more risk:

– My mentors are in their 20′s & 30′s.  I am eager to learn from them & they are patient and generous.

– I gravitate to people who are trying new stuff and look for opportunities to associate with entrepreneurs.

– I try to read books that challenge my thinking. (I know, books are long and take a lot of time to read but I skim.) I visit the library. You can add your review to your Linked In profile. Here are a couple of suggestions that I’m going for:

Thomas Friedman’s new book, That Used to Be Us or Burg and Mann (Go-Giver), It’s Not About You.

Change is good, timing is everything, patience is the key. However… the good Lord helps those that help themselves. If you always do what you always did… you’ll always get what you always got. How’s that working out for you?

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(Other) Stuff to Do While You Look for Work… You Lucky Dog

When I was on unemployment, I was really happy. Don’t get me wrong, I love having my own business but getting paid to meet people, learn new things, think about my potential, help people and so on was great.

If you are unemployed, do you see yourself as lucky? Are you having fun? Are you showing your children how to thrive in times of change? (Believe me, whatever changes you have seen in your life will be child’s play compared to what they will go through.)

I found this  terrific article written by Tim Tyrell-Smith titled, “101 (Other) Things You Can Do While Looking for a Job.”  Here are a few of Tim’s suggestions

  • Pick one person in your network and find them a job
  • Put on an elaborate puppet show for your kids (fun, colorful socks work great)
  • Join (or start) a book club and actually read the assigned books
  • Write a thank you note to an inspirational high school or college teacher

You may or may be surprised at all the “yes buts” I hear everyday. “I would join a book club but when I go back to work I won’t have time.” ” Why should I help someone else,  I need help!)” blah, blah, blah. Just do it, you lucky, lucky dog.

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What The World Needs Now… Connection

“We systematically overestimate the value of access to information and underestimate the value of access to each other.” C. Shirky

I admire Clay Shirky. Not because he’s smart or because he’s at MIT but because he has common, human sense.

When I speak to groups about Social Media,  I work hard to make sure that they understand the difference between the power of social (connectedness) and the web 2.0 toolkit (Twitter, Facebook, Linked In, etc.) The real revolution is not in the toolkit, it’s in the way we can care for and about each other.

Social media changes everything but ONLY for those who understand it.  I like this because it means that selfish people think that social media is a stupid waste of time. They’ll never realize the benefits and that’s as it should be.

In a recent article in Fast Company titled, For Brands, Being Human Is The New Black the author points out that, “more and more, brands are gaining traction by embracing qualities like honesty, kindness, and simply having a sense of humor about themselves.” Hmmm… it makes me sad to think that these qualities are ‘in fashion’ now which implies that they will ‘go out of fashion.’

But I have faith because I see the younger generation of leaders and entrepreneurs using their ‘digital native’ abilities to make the world a better place. The rest of us can learn a thing or two.

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One Last (Excellent) Interview Question

People in transition are at different stops along the “finding work again” route. What stage are you: denial, anger, why me, who cares, yikes I need money, holy smokes why didn’t keep up my network, this is cool, etc. Do you think of this as an opportunity or are you fighting it? You have a chance to learn many new things, so go for it!

Interviewing is a skill, like cooking or swinging a golf club. To be good at it you need to practice. So whether you’re in an active search or not, you need to practice interviewing.

At your next interview think about:

Asking, ‘why this is a great place to work?’  Watching body language for signs of discomfort from the interviewer? Asking about culture?  technology?

Are you leading the conversation in a way that is to your advantage or are you letting the HR person/hiring manager set the agenda?

Here’s another great question to ask:

“Are there any skills that you would have liked for me to have but we haven’t discussed yet?” (Seems a little risky right?)  When my contact (thanks Jason!) asked this question in a recent interview… the person mentioned business writing skills.  He had a chance to send a writing sample along with the thank you note. By the way, they scheduled his next interview before he left the first. How’s that for results?

Image credit: http://www.mailboxesoncamelback.com/funny-of-the-month.html

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What the CEO Would Ask You In An Interview…

CEO’s aren’t always the smartest people in the room but they have earned the right to be heard. I recently read an interview with Barry Salzberg, the CEO of Deloitte and liked his comments about hiring.  People who are looking for work or want to successfully interview for their next position may benefit from his advice.

Mr. Salzberg asks potential employees:

- What values that are most important to you?

- How have you demonstrated your commitment to those values in the last 2 years?

- Tell me about something recently that didn’t go well and what did you do about it.

His advice:

1)  “Pay it forward and take care of people.” When was the last time you mentored someone? If the CEO asks you that question, would you have a great answer? One that would make him/her proud to know you?

2) ” Brand yourself.” Do you know what your digital footprint looks like? What does it say about you? Do you actively manage it or do you passively hope that your digital information is ‘good enough’?

3) “Get out of your comfort zone.” I consider this the most important. We get so busy with our daily lives that we forget to take calculated risks or all the risk-taking behavior has been “corporatized” out of us. “It’ s ok to be uncomfortable. Don’t resist change …or a different way of looking at things.”

I would go one step further. Look for opportunities to change and then go for it. Early in my career I heard, “the best way to cope with change is to create it.” I have worked hard to figure out how to keep reinventing myself. It’s not easy but I am happy that I kept at it. Not sure how or what to change? Ask someone you respect and then listen with an open mind. You’ll be glad you did.

 

 

 

 

 

 

 

 

 

 

 

 

Photo credit:  ilgiraresole

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Brother Can You Spare A Dime? Part 2

This week I had the privilege of helping someone who decided to change his life.  Doesn’t matter the circumstances; what matters is that the person reached out and took help when it was offered. We all find ourselves in situations where we need to ask for help. Does my pride prevent me from getting help  or do I accept graciously and humbly?

I hate asking for help. I hate the idea that I need help or that there’s anything in the world I can’t do all by myself. But the truth is that we all need a hand from time to time. So if you are struggling, ask for help. If you don’t get what you need from the first person you ask, try someone else. The lessons we learn when we’re vulnerable are exactly what make us approachable and able to help others.  On the other hand, if things are going well for you; reach out to someone. Everyday, the world presents us with opportunities to help each other.  It may be as simple as listening, a smile, a kind word or much more.

One last thing. When we let someone help us; we give them the chance to feel good about themselves. Think of it as a gift that goes both ways. Remember: we’re all in this together.

 

Photo Credit:  Franklin D. Roosevelt Library, courtesy of the National Archives and Records Administration

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Are You A Scary Job Seeker?

There are 3 types of job seekers that scare recruiters (oh yeah, and clients/customers too).  Maybe you are one of these and don’t realize it.  Maybe you are:

The Tasmanian Devil (The Stalker): over zealous applier to jobs and obsessive ‘check on the position that I applied for’ person

The Lion (The Ego): thinks that the level of their previous position means that the rules don’t apply to them and yes, they think they’re  better than everyone else

- The “Poor Me” Possum (The Victim): blames everyone and everything else

Each of these types are carrying forward thoughts and ideas about themselves that are not helping them adjust to the reality of the new job market.

Finding a job is not easy, but sometimes we add to the problem by acting in ways that do not help others see the best in us.  Note these additional types:

- The Ostrich: often due to poor choices or avoidance behaviors; this person keeps doing the same things they’ve always done but does not understand why they’re not making more progress

- The Hog: talks endlessly about themselves and what they’ve done. If people are telling you to listen; you’re a hog

- The Cat: spends lots of time chatting, resting and thinking but doesn’t really want to work and acts really busy but never accomplishes anything of value (except what gratifies them). They borrow money and make excuses for not being able to ‘close’ the deal.

If you’re a person who’s been out of work for while,  try talking to a mentor.  Ask someone you trust to level with you, try to accept what they are telling you with grace.  Or maybe you need to just listen to what the people currently in your life are telling you. Do you know some other types? Please share. Remember don’t try harder, try different!

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